Security Information and Policy


Your safety is of paramount importance to us. Our hospital is monitored 24 hours a day, taking into account the patient privacy rules.

Please do not share your health documents or prescriptions written on your behalf with anyone other than service officials.

When you see a suspicious situation or person, please report it to the responsible nurse or housekeeper of the relevant department.

To the security guards;

Under the control of the packages in the hospital

Helping to search under vehicle and luggage in the parking lot,

Thank you for your safety.

Despite everything; We ask you not to leave your personal belongings, valuable papers and documents unattended, and remind you that private belongings are your responsibility.

Kartal Ensar Health Services and Materials Industry Trade Limited Company (Private Avicenna Umut Hospital)

Information Text on Processing Personal Data

The security and protection issues of your personal data, Kartal Ensar Sağlık Hizmetleri ve Malzemeleri San. Tic. Ltd. Şti. As “Private Avicenna Umut Hastanesi” (“company / company”), it is among our priorities. With this awareness, as a company, we attach great importance to the processing and preservation of all personal data belonging to all persons related to the company, including those who benefit from our products and services, in accordance with the Personal Data Protection Law No. 6698 ("KVK Law").

The expressions "we", "our", "hospital" and "company" in this disclosure text are used by Kartal Ensar Sağlık Hizmetleri ve Malzemeleri San. Tic. Ltd. Şti. It is used to mean "Private Avicenna Umut Hastanesi".

1. Personal data

Within the framework of Article 3/1-d of the KVK Law, "personal data" refers to all kinds of information regarding real persons whose identity is known or can be determined. In this context, personal data; refers to all kinds of information regarding a specific or identifiable natural person. For example; Your name, surname, TR ID number, address, telephone number, e-mail address, date of birth, IP number you access, information about your transactions, etc. Information about you is your personal data.

2. Lighting scope

2.1. Identity of the Data Controller

In accordance with the KVK Law, Kartal Ensar Sağlık Hizmetleri ve Malzemeleri San. Tic. Ltd. Şti. Corporate identity information of "Private Avicenna Umut Hospital" is as follows:

Tax Office: Kartal Tax Office

Tax Number: 5260082378

Head Office Address: Petrol İş Mahallesi, Üsküdar Caddesi, no: 45, Kartal / İstanbul

Phone: 02164887200 - 02169119191

Website: http://kartal.avicennahastaneleri.com/

E-mail Address: info@umut.com.tr

2.2. Collection, Processing and Processing Purposes of Personal Data

Your personal data may vary depending on the service, product or commercial activity provided by our company; It is collected verbally, in writing or electronically through offices, branches, dealers, call centers, websites, social media channels, mobile applications, security cameras and similar means, automatically or non-automatically.

 Your personal data;

Your name, surname, T.C. your identity number, passport number or temporary T.C. your identity number, place and date of birth, marital status, gender, patient number unique to our hospital and other identity data that we can identify you; Your financial data such as your address, telephone number, e-mail address and other contact data, payment and billing information; audio and digital information that may be obtained by us from electronic or non-electronic means from time to time; If you visit our hospital, your camera recordings and images; If you use the car park, give your vehicle license plate; Your general and special personal data, especially personal health data obtained during the execution of all medical diagnosis, examination, treatment and care services; For the purpose of financing and planning health services, your private health insurance data and Social Security Institution data, your personal data, including but not limited to your health and identity data, and also when you use our call center or website to use the online services of Private Avicenna Umut Hospital Your personal data will be processed within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVK Law, even if you attend the training, seminars or organizations organized by the hospital or visit the web pages or browse these sites.

Your special personal data, especially your health data, and your general personal data will be processed by our hospital for the following purposes;
Fulfilling our legal obligations in the Health Services Basic Law No.3359, the Decree Law No.663 on the Organization and Duties of the Ministry of Health and Affiliated Institutions, the Regulation on Private Hospitals, the Regulation on the Processing of Personal Health Data and Ensuring the Privacy Protection of public health, preventive medicine , carrying out medical diagnosis, treatment and care services, planning and managing health services and their financing; To be able to inform you about the appointment if you make an appointment; planning and managing the internal functioning of our hospital, monitoring and preventing abuse and unauthorized transactions; performing risk management and quality improvement activities; carrying out the necessary work by our business units to benefit you from the services offered by our company, Customized products and services according to your tastes and needs, ensuring the legal and commercial security of our company and the people who are in business relations with our company (administrative operations for communication carried out by our company, ensuring the physical security and supervision of the company's locations, business partner / customer / supplier ( evaluation processes, legal compliance process, financial affairs, etc.), determination and implementation of our company's commercial and business strategies and execution of our company's human resources policies. supply research; invoicing for our services; verifying your identity; confirming your relationship with the institutions contracted with our hospital; sharing the information requested with private insurance companies within the scope of financing health services; responding to all your questions and complaints about our health services; data security of our hospital systems and applications To obtain all the necessary technical and administrative measures within the scope of the scope; to analyze your use of health services in order to improve and improve the health services we offer you and to keep your health data; to keep information about your health data that should be kept in accordance with the relevant legislation; to provide financial agreement with the institutions we have contracted with regarding the health services provided to you; Within the scope of the personal data processing conditions specified in Articles 5 and 6 of the KVK Law and for similar purposes, including but not limited to measurement and It is processed in accordance with other current legal regulations.

2.3. To Whom and For What Purpose the Processed Personal Data Can Be Transferred

For the above purposes; to administrative and official authorities that need to be transferred legally, to relevant persons and institutions in order to fulfill legal obligations and to comply with legal obligations, to independent audit companies, tax consultants and other external professional consultants, lawyers, insurance companies due to legal obligations and within the framework of legal limitations. , to domestic and foreign third parties, our shareholders, legally authorized public institutions and private persons, health institutions, the Social Security Institution, the Ministry of Health and its affiliated sub-units, family medicine centers, private insurance companies (health, pension and private insurance companies). life insurance and the like) Police headquarters and similar law enforcement, Population General Directorate of Turkey Pharmacists Association, courts, laboratory we are in cooperation for medical diagnosis, center, and so on third parties, your representatives you have given authority to the hospital where the patient was referred straight The supervisory and supervisory institutions, our suppliers whose services we benefit from or cooperate with, our support service providers, professional organizations of public institutions, public economic enterprises and business partners within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the KVKK and other relevant legislation. can be transferred within the scope of. It is not shared with third parties except in the cases listed.

 2.4. Method and legal reason for collecting personal data

 Your personal data, our audit and consultancy services, verbal, written and digital applications made to our employees, our website, calling our phone numbers, social media, sms channels, and other verbal, written or electronic media, by automatic or non-automatic methods, and our company with you It is obtained for the purpose of carrying out our activities and fulfilling our contractual and legal obligations between you and us by obtaining it through other channels that it communicates with or can communicate with in the future, and the personal data obtained are stored within the legal periods in accordance with the relevant legislation.

2.5. Rights of Personal Data Owner enumerated in Article 11 of KVK Law

As personal data owners, you can submit your requests regarding your rights in this clarification text below.
If you send it to our company with the methods arranged, our company will finalize the request free of charge within thirty days at the latest, depending on the nature of the request. However, if a fee is stipulated by the Personal Data Protection Board, the fee determined by our company will be charged. In this context, personal data owners, in accordance with Article 11 of the KVK Law;

To learn whether your personal data is being processed, to request information if it has been processed, to learn the purpose of processing the personal data and whether they are used for their purpose, to know the third parties to whom personal data are transferred at home or abroad, to request correction of their personal data in case of incomplete or incorrect processing, purpose To request the deletion or destruction of personal data in case the reasons requiring the processing of personal data to be evaluated within the principles of time and legitimacy disappear, to request the notification of these transactions to third parties to whom personal data is transferred in case of correction, deletion or destruction of personal data, analysis of processed personal data exclusively through automated systems In the event that a consequence arises against them, to object to this result, to request the compensation of the damage in case of unlawful processing of your personal data and for this reason. They have the right to work.
Pursuant to the 1st paragraph of Article 13 of the KVK Law, you can submit your request to use your above-mentioned rights to our company in writing or by other methods determined by the Personal Data Protection Board. In accordance with the KVK Law, you have to submit it to our company in writing. Within this framework, the channels and procedures you will submit your application in writing to our company within the scope of Article 11 of the KVK Law are explained below:

 By filling out the form at http://kartal.avicennahastaneleri.com/, you can send a signed copy of the form to Petrol İş Mahallesi, Üsküdar Caddesi, no: 45, Kartal / İstanbul by hand with documents identifying you, through a notary public or as specified in the Law on KVK. You can send it by other methods or send the relevant form to info@umut.com.tr with secure electronic signature.